Eurion AI e-shop

Intelligent e-commerce system for European sales

EURION is an advanced e-commerce platform designed for efficient, centralized and scalable sales management in European markets. It leverages artificial intelligence technologies to optimize traffic, localize content and streamline customer service.

The system is fully customisable to the specifics of individual European Union countries - including language, currency, tax systems and customer preferences - while maintaining consistent operation and administration in a single environment. As a result, the e-shop in each country acts as a trusted local store, ensuring an authentic and trusted shopping experience for customers, regardless of market.

The system makes extensive use of artificial intelligence, which streamlines the management of the e-shop and supports its scalability. AI technologies are strategically integrated into key processes, reducing the need for manual labour and increasing the overall performance of the platform.

The system also includes an integrated AI assistant for customer support that is available 24/7. This assistant is able to respond immediately to customer queries, provide purchase advice and resolve common issues efficiently, significantly improving the overall customer experience and increasing satisfaction levels.

Mobile apps for e-shop on Android and iOS platforms
We have developed our own mobile applications that are fully integrated with the backend of the e-shop.

The EURION e-shop thus successfully combines the latest technological innovations with intuitive administration, making it an ideal solution for companies that have the ambition to expand their sales to new international markets and at the same time simplify their business processes.

One Stop Shop (OSS) - Complete Support
Our system fully supports the One Stop Shop (OSS) mechanism, which enables efficient VAT administration for cross-border sales within the European Union. The platform automates all key processes associated with OSS, thus significantly minimising the administrative burden and simplifying tax compliance. This ensures that your business can focus on growth and expansion, while administrative tasks are managed efficiently and in compliance with current legislation.
Translations and localisation
Our platform is professionally localized into more than 15 languages, ensuring an authentic experience for your customers in different markets. The system also enables automatic translation of products, content and marketing materials, simplifying management and communication across languages. With this solution, you can effectively manage your online business in a global marketplace, regardless of language barriers.
Fast and reliable
The system is designed to support thousands of users online and is able to effectively monitor and resolve any issue that may arise. In the event of any problem occurring, the system automatically notifies our support, ensuring an immediate and efficient response to any situation. Maximum speed matters to us as we consider immediate response to be crucial to the success and high satisfaction of our customers.
Warehouse management
Our platform includes a sophisticated warehouse system with full barcode scanner support, enabling efficient and accurate inventory management. The system is flexible and easily integrates with external solutions, ensuring smooth operation and seamless data synchronization. With this feature, real-time tracking of goods and inventory management is greatly simplified, contributing to increased efficiency and accuracy throughout the entire logistics process.
Automation
Our system provides daily data management and routine processes without the need for manual intervention, significantly increasing efficiency and minimizing the risk of errors. It automatically updates exchange rates according to NBS data, recalculates prices and discounts, as well as processes supplier data.
  • Automatic sending of invoices, credit notes and notifications via email and SMS.
  • Automated payment processing from payment gateways and carriers to ensure smooth transactions.
The high degree of automation of the system saves time, simplifies daily operations and contributes to the reliable operation of the entire e-commerce solution.
Links
Our platform offers extensive interfacing capabilities with external systems that simplify online store management and ensure efficient data exchange across a variety of services and tools:
  1. Suppliers, warehouse and products - Efficient interfacing with supplier systems, including automated import of products and stock.
  2. Price comparators - Integration with local price comparators allows you to monitor competitors' market prices and dynamically adjust your own pricing policy.
  3. Google, Facebook, Instagram - Tools for digital marketing, campaign management and performance analysis through well-known platforms such as Google Ads, Meta Business Suite and more.
  4. Payment gateways - Seamless integration with payment systems such as GoPay, PayPal, Stripe and others to guarantee fast, secure and reliable transactions.
+ Additional integrations as required - The platform can be extended with additional integrations according to the individual requirements and technical specifications of your business.
Overviews and statistics
Our platform provides comprehensive and insightful analytics tools that allow you to effectively monitor your online store's performance and make informed decisions based on data:
  1. Order, sales and stock movement statistics - Detailed reports on all transactions, products sold and stock movements allow you to accurately analyse sales trends and optimise stock levels.
  2. Cost, VAT and expense monitoring - The ability to track transport costs, detailed VAT breakdown and operational expense records ensures transparency and better cost control.
  3. Payment Management - An intuitive tool to track the status of payments for orders, including accountability and performance monitoring of individual payment channels.
  4. List of missing items in orders - Quick identification of undelivered or missing products enables prompt problem resolution and increases customer satisfaction.
+ Advanced analytics - The platform includes additional advanced reports and statistics that can be customized to meet the specific needs of your business.

The platform offers a wide range of features to help you optimize your business and increase customer satisfaction:

  • Automatic calculation of exchange rate loss and price adjustment - The system automatically recalculates exchange rate differences and adjusts product prices according to the current exchange rate.
  • Purchase without VAT for foreign companies and multi-level pricing settings - Possibility to define specific pricing levels including purchase without VAT for foreign B2B clients.
  • Cashback, discount coupons, gifts and promotions - Advanced customer loyalty tools including a cashback system, coupons, gifts and various forms of discounts.
  • Newsletter and personalized email campaigns - Tools for creating, managing and sending personalized newsletters and marketing emails.
  • Automatic e-mail and SMS notifications - The system automatically informs customers about order status, news or promotions via e-mail and SMS messages.
  • Intelligent Blacklist for Undelivered Shipments - Automated tracking of unclaimed shipments and dynamic blacklisting to minimize future losses.
  • Integration with brick-and-mortar stores - Possibility of linking the e-shop with physical stores for real-time centralized inventory and order management.
  • Interfacing with accounting systems - Easy integration with accounting software for automated processing of invoices and financial data.

Our platform offers a wide range of advanced tools that greatly simplify the management of the e-shop and increase its operational efficiency:

  • CMS content management system - Intuitive and flexible tool for quick editing of texts, images and other content directly on your website.
  • Help Center - An integrated support center that provides customers with immediate answers to frequently asked questions and solutions to common problems.
  • Promotions and announcements - The ability to publish and manage current offers, news and important information directly on the site for effective communication with customers.
  • Label Printing - A function for printing product, shipping or warehouse labels that facilitates logistics processes.
  • Attendance system - Module for recording employee attendance, including shift management and working time planning.
  • Corporate tasks - The ability to assign, monitor and evaluate tasks within the team to improve the internal organisation of work.
  • Reviews - A system for collecting and managing customer reviews to help build trust and improve service quality.
  • File Management - Centralized storage for managing documents, images, manuals and other important files within the system.
  • Blacklist - A tool for managing a list of problem customers (e.g. non-payers), which improves the security and reliability of orders.
How is the delivery of the e-shop ?
At the beginning of the cooperation we will analyse your needs and goals. Then we will present our solution directly on a real project so that you can imagine its functionality in practice. Once agreed, we will prepare a concrete solution proposal together with a quotation tailored to your requirements.